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  1. Neopets Island Builders
  2. In-Game Issues

In-Game Issues

Town Name

  • Why doesn't the game accept certain names?

Images

  • Why are certain images not displaying properly?

Java Script

  • I am getting a "Javascript Exception" error! What should I do?

Error Messages

  • I am getting an error message in the game.

Daily Login

  • How is the daily login reward determined?
  • Why do I keep getting sad neggs in my daily login screen when my town is at full happiness?

Daily Goals

  • Why do the “Gather 100” daily goals reset while I’m working towards completing them?
  • Why doesn't the quest "Reach town level 6" clear even though I reached level six?

Camera

  • Can I zoom in/out even further?
  • Why does the camera snap back to the crash site zone when I am trying to paint my Neohome with a Crystal Roller?

Encyclopedia

  • Why can’t I see my decorations in the encyclopedia?
  • Why is the gathered bar missing for some items?
  • Why is there placeholder text?

Freeze

  • My game lagged/froze after certain actions; what do I do?

Upgrading

  • What is the maximum level I can get my town to?
  • Why can't I upgrade certain buildings?
  • Why don't I get experience for upgrading my buildings?

Wheel of Offers

  • Why does the middle of the Wheel of Offers show a play button in addition to the “come back later” text, even though I have watched the maximum amount of ads for the day?

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